Technorati: new support FAQ

A Consuming Experience

Blogging, internet, software, mobile, telecomms, gadgets, technology, media and digital rights from the perspective of a consumer / user, including reviews, rants and random thoughts. Aimed at intelligent non-geeks, who are all too often unnecessarily disenfranchised by excessive use of tech jargon, this blog aims to be informative and practical without being patronising. With guides, tutorials, tips - and the occasional ever so slightly naughty observation.

Saturday, April 01, 2006

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If you've not yet seen it, blogosphere search engine Technorati have recently put out a helpful Support FAQ dealing with issues such as:

troubleshooting problems claiming your blog
how to search for words or tags just within your blog (http://technorati.com/tags/[YOURTAG]?from=http://[YOURBLOGURL] for tags)
failure to update link count - a known issue
getting links to your blog from other blogs into Technorati - if some other blog has linked to you, they suggest pinging Technorati about updates to those other blogs, not just your own blog. That will get those links into the search results for your blog and also help increase your blog's Technorati ranking, as Technorati will then pick up and count those links to your blog
adjusting display of your name in your Technorati profile - so I should soon no longer be "Improbulus Improbulus" on Technorati! (if you leave both first name and last name blank in your Technorati profile your Technorati username will be displayed instead)
getting your full posts indexed - as I have previously recommended, you should be outputting a full feed for best indexing results
how to have a recent post NOT get indexed on Technorati if you've decided to remove it.

Interestingly though they still haven't mentioned the problem about correctly tagged posts not showing up on Technorati's tag pages, though it's a known issue that is still a mystery to them. (And I continue to get that problem, myself, with specific posts). Let's hope they solve it and add something about that soon. It's my main bugbear with Technorati as you can tell.

Technorati Tags: Technorati, search, searching, search engines, blogosphere, blog, blogs, blogging, FAQ, FAQs, support, tips, howtos, tricks, problems, troubleshooting, Improbulus, A Consuming Experience, Consuming Experience

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10 Comment(s):

Interesting. Today my Techno. rank dropped from 100,000 something to "0" and my Tags disappeared (again). And the link from my site to theirs wouldn't work. I put the Tags back in and that seemed to fix the link and my rating reappeared on the first Techno page but not on the page where you Tag your blog?

I emailed Dave Sifry and he's looking at it. Did you get caught by the "Top Search" ROFLOLWTFBBQ?

The other thing that happens is that those sites linking to me show up on my page and then sometimes disappear.

Bizarre.

(By welcome to wallyworld, at Saturday, April 01, 2006 7:51:00 PM) Edit Comment

For awhile I had troubles getting all my blogs tagged by technorati, but now --- they are tagging my sites like HOT POTATOES.

I suppose cleaning up your site by conforming to W3C markup validation has a lot to do with it.

Second, since I made so much changes to my blogs, I figured I must have confused all the spiders. So I deleted all my blog claims at Technorati and reclaim them back, organized my tags, making sure my meta tags for my feeds are accurately spelled etc.

Also, I think it was Improbolus tagging hack plays an important role.

So in short, it all works just fine.

(By CL, at Thursday, April 06, 2006 12:30:00 PM) Edit Comment

Technorati hasn't updated my link count or ranking in around 3 weeks. When new links come in, they do show up in the listing, but the numbers don't change. This is also happening to other people... new referring links added to Technorati profile lists, but link counts not updating.

(By Sereena X, at Thursday, April 06, 2006 6:03:00 PM) Edit Comment

I'm another who has not seen an update in at least 3 weeks...

(By elsa, at Wednesday, April 12, 2006 3:41:00 AM) Edit Comment

I submitted a ticket from the support FAQ page. Technorati fixed my numbers within several hours and sent me a nice email response. There are still some incoming links that haven't been tabulated, but that may be due to some other problem.

(By Sereena X, at Thursday, April 13, 2006 1:16:00 AM) Edit Comment

Thanks for your comments.

Welcome to Wallyworld, I've heard of some erratic behaviour on Technorati's site before but not some of that! Glad David Sifry's looking at it though.

CL yes validation really seems to help with Technorati. And deleting and reclaiming I've heard works for some. Glad the tagging hack helped!

Sereena and elsa - sorry you've had problems, sounds like Technorati are more responsive now at least, so elsa you might try asking for support too? It's great that they've sorted out most of your issues Sereena.

(By Improbulus, at Friday, April 14, 2006 11:37:00 PM) Edit Comment

another here. updates have stopped suddenly for 3 days, but i've updated posts every day.

i've emailed t'rati support 2 days ago, with no response so far.

(By Mark, at Thursday, April 27, 2006 3:39:00 PM) Edit Comment

Mark, sorry you've had problems too, I can only suggest you keep chasing Technorati support till it's sorted.

(By Improbulus, at Thursday, May 04, 2006 8:29:00 AM) Edit Comment

yes i've emailed them 3 times since, with no response.

i've reclaimed my blog too, and that updated the pings, but my tags still don't show up.

so the "update" shown is really a useless indication.

it's frustrating to say the least as my site was tagged but suddenly stopped..

(By Mark, at Saturday, May 06, 2006 4:29:00 PM) Edit Comment

Mark that's a pity - have you tried emailing their support bod Janice Myint direct? jmyint@technorati.com - she does try to help.

(By Improbulus, at Saturday, May 06, 2006 11:35:00 PM) Edit Comment